Privacy Policy

Biologische Heilmittel Heel GmbH collects, stores and uses personal data within the website www.heel.com.

1. Collection, Storage and Usage of Personal Data

Every time you access the website, information (Server Log Files) is automatically generated that is transmitted via your browser. This includes the browser type/version, the operating system used, the referrer URL (the site previously accessed), the host name of the accessing computer (IP address) and the time of the server request. This data is stored for statistical purposes. Personal user profiles that give information about your specific accessing patterns are not compiled. No inferences can be drawn from the statistics to you as a person.

If you choose to use the services offered on the website, Biologische Heilmittel Heel GmbH needs your contact data and a valid e-mail account. This data is used to ensure communication between you and Biologische Heilmittel Heel GmbH.

If you choose to use the password secured area of the website or wish to order literature via the website, Biologische Heilmittel Heel GmbH needs you to specify a valid e-mail account in order to authorize your access. It also needs further personal data in order to verify that you are a member of the medical profession and owner of the e-mail account specified.

If you have a DocCheck password, your personal data will be transmitted to us if you authorize it. If you choose to use the services offered on the website, your personal data is used to ensure communication between you and Biologische Heilmittel Heel GmbH. Your personal data will be stored on the server of Biologische Heilmittel Heel GmbH where they are protected from tampering and access by third parties. Only employees of Biologische Heilmittel Heel GmbH are authorized to process the data.

2. Forwarding of Data to Third Parties

Your personal data will not be forwarded to third parties (e. g. non-employees of Biologische Heilmittel Heel GmbH) without your express authorization or unless legally mandated (e.g. on demand of prosecution authorities). If Biologische Heilmittel Heel GmbH employs an external service provider to analyze the statistics mentioned in Clause 1, this will take place in such a manner that no inferences can be drawn from them to you as a person.

3. Cookies

In several places the website uses so-called cookies, which serve to make the services of Biologische Heilmittel Heel GmbH more user-friendly, more effective and safer. Cookies are small text files that are filed on your computer and stored by your browser. Most of the cookies that we use are so-called “session cookies” that are automatically deleted after your visit.

4. Data Deletion

Your personal data will be deleted when the purpose for which they are stored is redundant and the deletion does not violate any legally mandated storage period.

5. Right to Information about Stored Data

You have the unqualified right to information regarding personal data stored with respect to you. Information about personal data and with reference to further questions that this privacy policy could not answer may be obtained at the following e-mail address.